Let’s Talk About Your Property! 

Through the Owner’s Portal, where you can check calendars, reservations and block dates for personal use. 

•  Supply team: listing details, availability, rates and property setup 
• Guest Experience team: inspections, housekeeping, maintenance 
• Finance team: payments and billing 

Yes, but it’s recommended to avoid leaving valuables. If necessary, store them in a locked space. 

Properties must comply with Oasis’ quality and equipment standards to ensure a good guest experience. Requirements may vary by destination. Check the usual requirements here. 

You receive an automated notification from our system and then also a confirmation of the financial details and payment dates from our Finance department.

Oasis can handle maintenance during a stay.

Repairs under $250 may be completed without prior approval. 

Higher costs require owner authorization.

Cleaning is provided after and/or during guest stays.

The Oasis team coordinates with owners and building management to resolve urgent issues as quickly as possible. 

A post-stay inspection compares the property condition before and after the stay. If damage is found, Oasis may claim compensation from the guest.

• Wear and tear: normal usage (not reimbursed). 
• Damage: negligence or breakage (claimed from the guest).

Yes, they can be requested from the Guest Experience team.

Yes, you can book it through your dedicated Owner Portal. 

There may be a cancellation penalty applied depending on the booking channel and policy. If a penalty applies, the owner receives the amount minus Oasis commission. 

No. Once Oasis issues a Booking Confirmation, the property owner cannot cancel, terminate, or remove availability for the confirmed dates. If this occurs, a penalty equal to 20% of the total confirmed booking value will apply. 

"We understand how important your home is to you. We take pride in making our home sharing process easy and worry-free. We take care of all the hard stuff: check-ins, bookings, marketing, cleaning, guest communication, billing, and a lot more.

Visit our owners page to find out why hundreds of owners choose to list their homes with us."

If you’re interested in listing your home with Oasis, fill out this form. One of our Owner Relations Specialists will review your application and be in touch shortly.

After you've submitted an application, you should hear back from one of our Owner Relations Specialists within a couple of days. If your home fits our needs, we’ll arrange a visit to ensure it’s in line with our standards.

We seek homes that meet the high standards of our guests. In order for a home to be listed with Oasis, it must be clean, clutter-free, thoughtfully designed and well-maintained. Homes should also have fast WiFi, comfortable beds and well-equipped kitchens. These are just a few of the things we look for. To find out if your home would be a good fit, fill out this form.

To subscribe to the Passport, fill out the information request form on this page, or email us at reservations@oasiscollections.com. We’ll answer any questions you have, and send you a payment link for the initial, 1-time, non-refundable Membership Fee of $295.

Currently Barcelona, Madrid, Milan, Paris, Rome in Europe; Bogota, Buenos Aires, Mexico City, Panama, Rio, Santiago and Sao Paulo in Latin America; Austin, Dallas, Houston, Miami and Nashville in the US. More exciting destinations coming soon!

Currently you can choose between approximately 400 homes, across the 17 participating destinations - view available homes here.

All homes have been thoughtfully selected, thoroughly vetted, and are serviced by Oasis’ on-the-ground teams.

1 month. You can start a stay on any day of the month (it doesn’t have to be the 1st of the month), but stays are measured in 1 month (30 night) increments). If you’re unable to complete a given stay, you will still be charged for the full month.

No, you can book an unlimited numbers of months in each property.

The cancellation policy for a given booking is that you may cancel up until 7 days prior to scheduled arrival with no penalty. Cancellation within 7 days will incur a penalty of 15 nights (50% of 1 month’s subscription fee).

If you wish to cancel your Passport subscription altogether, you may do so at any time. The only cost will be the loss of your $295 Membership fee.

There is no advance notice requirement. However, note that the further in advance you book, the more availability we’ll have.

No, you can book as little as 1 month at a time, and can book as few or as many months as you wish, during the 12-month membership.

No. You can mix and match property sizes and Tiers anyway you wish, and will be charged the corresponding rate for each stay. For example, you could choose a 1-bedroom home for the first month, and then move to a 2-bedroom for the second month. And you could choose a Tier 1 city (for example Buenos Aires) for the first month, then a Tier 3 city (for example Miami) for the second month, and so on.

We’ve been around since 2009, and created the “Home Meets Hotel” concept, as the first alternative accommodations company to implement hospitality brand standards on a global scale. You can learn more about our concept here and read about us in the press here.